Hi, I’m Christopher
Operator who brings clarity from complexity and helps teams deliver with confidence.
I design strategies, facilitate, build frameworks, and help teams deliver what matters. My work straddles strategic planning, organizational alignment, business process improvement, and technology advising. I also help organizations empower their teams with AI. Outside of work, I’m a commercial pilot, amateur photographer, hiker, and occasional ukulele strummer. I’m also a lifelong student, currently enrolled in an executive education program at Berkeley and developing AI-driven applications using no-code and visual development tools. Curiosity, figuring out how things work and why, is my real hobby.
🎙️Hear more about my approach on The Training Effect podcast.
Want to collaborate? Let’s talk.
“Most complex problems aren’t unsolvable, they’re just unclear. Clarity creates momentum.”
My superpowers
I’ve spent my career doing hard things. Sometimes because they were complex, sometimes because someone said they couldn’t be done.
Clarity in Complexity
I step into messy, high-stakes environments and bring order. I cut through noise, surface what matters, and make the path forward clear. I don’t pretend to have all the answers, my strength comes from listening carefully, asking good questions, and working with others to get to clarity together.
Strategy to Execution
I bridge vision and reality. I enjoy turning ideas into frameworks, roadmaps, and actions that deliver measurable outcomes. I’ve made mistakes along the way, and they’ve taught me that execution is about adaptability and persistence, not just good planning. When priorities shift, I help teams adjust without losing momentum.
Facilitation & Alignment
I guide executives, boards, and teams toward alignment. My role is to listen, ask the right questions, and help people commit to shared goals. I know alignment isn’t always easy, and conflict is part of the process, but I’ve learned how to surface concerns honestly and work through them with respect.
Human-Centered Leadership
I put people first. I coach, mentor, and create momentum, knowing that lasting change only happens when people feel supported and included. I try to stay aware of my own blind spots, invite others to challenge me, and make space for voices that might otherwise go unheard.
How I get things done
I back up my leadership and facilitation with practical methods and tools that help teams move from strategy to execution.
Methods & Frameworks
Agile and Scaled Agile (SAFe), Design Thinking, Value Proposition Design, project and product management best practices (PMP, CSPO, Pragmatic).
Technical Foundations
Adobe Creative Suite, Visual Studio, GitHub, Linux tools, networking and systems. Vercel V0
Collaboration & Facilitation
Workshop design and facilitation (Miro, MURAL), executive roadmapping, Microsoft 365 and Teams, Google Workspace, Slack.
Delivery & Productivity
Jira, Confluence, MS Project, Trello, Salesforce, API integrations, SQL (working knowledge), data visualization (Excel, Tableau).
AI & Emerging Tech
Applied AI and ML, prompting and workflow design, no-code AI apps, LLM applications and lightweight deployments, image-generation workflows.
Commercial & Advisory Practices
Business Model Canvas, SPIN Selling (Rackham), RFP and proposal strategy, SOW development, contract negotiation, P&L management, pricing models, forecasting.
My subject matter expertise
I’ve picked up some domain knowledge along the way
Advisory & Consulting Practices
I run a boutique consultancy where I own the P&L, lead proposals and RFP responses, and negotiate multi-year contracts. I draw on frameworks like SPIN Selling and The Trusted Advisor to guide clients, and I follow Patrick Lencioni’s Table Group principles to build trust, foster healthy conflict, and keep engagement focused on real outcomes. My approach balances commercial discipline with long-term relationships.
Customer Experience & Digital Transformation
I help organizations modernize platforms, improve customer journeys, and align people, process, and technology. My focus is on clarity and adoption, making sure digital investments deliver measurable value instead of just new features.
Airlines & Travel Technology
I’ve worked across passenger service systems, ecommerce, retail, payments, loyalty, and disruption management — often inside the Amadeus and Accenture ecosystems. My role has been to translate complex systems into strategies that help airlines grow revenue and improve the traveler experience.
Government Programs & Contracting
I’ve led projects for the FAA, and state governments, from building a national learning system for pilots to guiding compliance and privacy initiatives. These experiences taught me how to deliver value inside regulated, high-stakes environments funded by taxpayers.
Learning & Education Systems
I’ve built and implemented LMS platforms for government agencies, small businesses, and educational partners. These projects combined product design, instructional strategy, and adoption planning to make sure learners actually benefit from the technology.
Commerce & Online Platforms
I’ve managed digital portfolios with products that served millions of consumers worldwide, from mobile apps and ecommerce systems to online booking and payment platforms. My work connects the front-end customer experience with the back-office systems that keep transactions reliable and secure
Education & Credentials
MS, Business Administration – Computer Information Systems
Colorado State University
BBA, Business Administration
Westminster College
Artificial Intelligence: Business Strategies and Applications
UC Berkeley Executive Education
Project Management Professional (PMP) – PMI
Certified Scrum Product Owner (CSPO) – Scrum Alliance
Product Marketing Certification – Pragmatic Institute
Commercial Pilot License, Multi-Engine, Land – FAA
Location
I live in Salt Lake City Utah, where you’re always a short drive from red rock deserts, mountain trails, and five national parks.
Made it this far? Here’s my playlist: How to Not Lose My Mind on a 10-Hour Flight.
Want to Collaborate?
Have an idea worth exploring? Let’s connect.
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